Finding a Doctor in Japan: The Official List vs. A Stress-Free Online Solution

When you get sick in Japan, your first instinct is probably to look for a hospital. Japan has an excellent healthcare system, but for international tourists, accessing it can be surprisingly complicated.

You might start by searching online for a "doctor in Tokyo" or a "doctor in Kyoto," hoping to find a clinic nearby with English-speaking staff. To help with this, the Japan National Tourism Organization (JNTO) provides a list of medical institutions that accept international patients.

1. The Official JNTO List of Medical Institutions

The JNTO has compiled a PDF list of hospitals and clinics across Japan that are known to accept foreign travelers. You can view the list here:

View JNTO's List of Medical Institutions (PDF)

This is a valuable resource that covers the entire country. However, simply having a list of hospitals does not always mean you can get the care you need quickly or easily.

2. The Reality: Why "Just Going to a Hospital" is Hard

While the list above is helpful, relying on it can lead to several unexpected challenges for a sick tourist.

Problem A: It Might Not Be Nearby

Japan is dense and complicated to navigate. Even if you find a doctor in Osaka on the list, the clinic might be on the other side of the city, requiring a 40-minute train ride and a long walk. When you have a high fever or severe pain, traveling across an unfamiliar city is physically exhausting.

Problem B: Uncertain Acceptance & Long Waits

Just because a hospital is on the list doesn't mean you can walk in and be seen immediately.

• No Guarantees: Japanese clinics can turn away new patients if they are fully booked or if they don't have the capacity that day. Calling them one by one to check availability is difficult if you don't speak Japanese.
• Long Wait Times: Japanese hospitals are often very crowded. You could spend 2 to 4 hours in a waiting room full of other sick people before seeing a doctor.

Problem C: The "Hidden" Language Barrier

This is the most common surprise. Even if a hospital is listed as having English-speaking staff, it often means only the doctor speaks English.

• The Reception Desk: The staff at the reception desk or the nurses who do the initial assessment may only speak Japanese.
• The Phone Call: If you try to call to make an appointment, the person answering the phone might hang up or panic if you speak English.
• Shift Schedules: The English-speaking doctor might only be on duty on Tuesdays and Thursdays. If you get sick on a Wednesday, you might be out of luck.

3. The Stress-Free Solution: HOTEL de DOCTOR 24

If you want to skip the travel, the waiting rooms, and the language struggles, there is a better option. HOTEL de DOCTOR 24 brings the medical care to you—digitally.

Why It's Better Than a Clinic Visit

• No Travel Required: Whether you are searching for a "doctor in Osaka" or are in a rural hot spring town, you don't need to move. You see a doctor from your hotel room.
• 100% English Support: You are supported by professional medical interpreters from the moment you book an appointment until you get your prescription. There is no "hidden" language barrier at the reception desk.
• Fast & Guaranteed: You don't need to call 10 different hospitals to see who is open. You can book an appointment online and see a doctor in as little as 30 minutes.
• Hassle-Free Paperwork: Need a medical certificate for travel insurance? They issue it digitally, instantly.

Stay safe and enjoy your travels in Japan!